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Identity and Access Management (IAM)

Identity and Access Management (IAM) is a term referring to how enterprise IT defines and manages the roles and access privileges of individual network users (customers or employees) and the circumstances in which these users are granted (or denied)  privileges. IAM systems provide administrators with the tools and technologies to change a user’s role, track user activities, create reports on those activities, and enforce policies on an ongoing basis. 

Turbonomic supports IAM roles to authorize access to AWS targets.Turbonomic integrates with such IAM services as AWS IAM to create and manage AWS users and use permissions to control their access to AWS resources.


An IdP (Identity Provider, sometimes IDP) is a system that creates, maintains, and manages identify information and provides authentication services for multiple service providers.  A common use of an IdP is for Single Sign-On (SSO). The service provider does not have to maintain account information because the IdP does so, which represents a cost saving for service providers. You can configure SSO for Turbonomic using any SAML 2.0-compliant SSO IdP.

Information Technology Service Management (ITSM)

Information Technology Service Management (ITSM)  is a set of workflows and tools to develop, deliver, and manage IT services. ITSM is used to handle incidents, service requests, problems, and changes—all of which are typically linked through an ITSM platform, such as ServiceNow. (

Turbonomic integrates with ServiceNow so actions it generates can be recorded, approved, and tracked in ServiceNow work flows. Further, Turbonomic users can create schedules for executing approved actions during user-defined maintenance windows.

See also ServiceNow and Orchestration.


Instana is an IBM platform that delivers AI-powered enterprise observability and application-performance monitoring. It automatically discovers, maps, and monitors all hosts and applications wherever they are running. 

Starting with version 8.2.2, Turbonomic supports the Instana platform as an application target. For information about adding Instana targets, see the Turbonomic Target Configuration Guide.


Cisco Intersight is a cloud operations platform that delivers intelligent visualization, optimization, and orchestration for applications and infrastructure across your hybrid environment. 

Intersight users can get a license to use IWO within Intersight. IWO is a version of the Turbonomic platform that is specially designed to integrate with Intersight.

Intersight Assist

Cisco Intersight Assist helps you add endpoint devices to Cisco Intersight.  A datacenter could have multiple devices that do not connect directly with Cisco Intersight. Any device that is supported by Cisco Intersight, but does not connect directly with it, will need a connection mechanism. Cisco Intersight Assist provides that connection mechanism, and helps you add devices into Cisco Intersight.

Intersight Workload Optimizer (IWO)

IWO (Intersight Workload Optimizer) is a version of the Turbonomic platform that is specially designed to run within  Cisco Intersight. IWO integrates the Turbonomic ARM solution so that Intersight users can claim targets in their environment, take advantage of Turbonomic analysis, and execute actions to assure performance and efficiency.

IOPS (Input-Output Operations per Second)

IOPS is a common performance measurement for computer storage devices, such as hard disk drives (HDD), solid state drives (SSD), and storage area networks (SAN). It refers to the maximum number of reads and writes to non-contiguous storage locations. You can set IOPS capacity and utilization constraints in Turbonomic policies.

For cloud storage, Turbonomic considers IOPS utilization to drive storage scaling actions. For on-prem storage, IOPS capacity for a disk array takes precedence. Datastores that are members of a disk array always have the IOPS capacity that is set to the disk array.

For hyperconverged infrastructure, you can set an effective IOPS capacity for the datastores on the hyperconverged host. Turbonomic uses the value that you set to provide an estimate of effective IOPS capacity for each host in the cluster.


An ISO is an electronic file that contains the identical content of an optical disc, including the folder and file hierarchy. Using an .ISO file extension, ISO images are created to distribute the disc’s data over a network in order to burn a CD or DVD at the destination computer.

In Turbonomic, these images can be reported as wasted storage, which can throw off reports. You can avoid this by updating the Default Storage Policy Storage Settings to ignore these files.

The method for updating Turbonomic offline is via an ISO.


ITIL is a best-practice framework for facilitating the delivery and management of IT services. Turbonomic integrates with software based on ITIL frameworks, such as ServiceNow. 

The ITIL framework is delivered in five publications covering various parts and stages of the IT service lifecycle. It was initially developed by the UK Central Computer and Telecommunications Agency (CCTA) in the 1980s. Since 2013, it has been owned by the UK Cabinet Office and Capita in a joint venture called Axelos, which controls licensing.