ITIL is a best-practice framework for facilitating the delivery and management of IT services. Turbonomic integrates with software based on ITIL frameworks, such as ServiceNow.
The ITIL framework is delivered in five publications covering various parts and stages of the IT service lifecycle. It was initially developed by the UK Central Computer and Telecommunications Agency (CCTA) in the 1980s. Since 2013, it has been owned by the UK Cabinet Office and Capita in a joint venture called Axelos, which controls licensing.