ServiceNow is a cloud-based company that provides software-as-a-service (SaaS) to manage technical workflows. Many Turbonomic enterprise customers use ServiceNow to manage incidents, service requests, and Change Requests (CRs).
Turbonomic integrates with ServiceNow to audit actions and create CRs for specific actions. Once an action is tracked in a CR, it can be approved, scheduled, and recorded in ServiceNow, and executed in Turbonomic on demand or on schedule.