Heap is the measurement of heap capacity allocated for an Application Component.

In Turbonomic charts, Heap shows the percentage of that capacity that Application Components use.

Hot-Add refers to the ability to add CPU and/or Memory without requiring rebooting. 

This is supported by ESX and Hyper-V hypervisors, and by certain versions of Windows and Linux. 

Turbonomic automatically detects and groups (Virtual Machines) VMs in which both the guest Operating System (OS) and hypervisor support Hot-Add.

A Hypervisor is a service that creates and runs virtual machines (VMs), providing them compute and storage resources. The hypervisor treats on-prem resources such as CPU, memory, and storage as a pool that can be easily reallocated between existing guests or to new virtual machines. 

When you connect Turbonomic to hypervisor targets, it recommends placement and resize actions for VMs and the underlying infrastructure.

Identity and Access Management (IAM) is a term referring to how enterprise IT defines and manages the roles and access privileges of individual network users (customers or employees) and the circumstances in which these users are granted (or denied)  privileges. IAM systems provide administrators with the tools and technologies to change a user’s role, track user activities, create reports on those activities, and enforce policies on an ongoing basis. 

Turbonomic supports IAM roles to authorize access to AWS targets.Turbonomic integrates with such IAM services as AWS IAM to create and manage AWS users and use permissions to control their access to AWS resources.

An IdP (Identity Provider, sometimes IDP) is a system that creates, maintains, and manages identify information and provides authentication services for multiple service providers.  A common use of an IdP is for Single Sign-On (SSO). The service provider does not have to maintain account information because the IdP does so, which represents a cost saving for service providers. You can configure SSO for Turbonomic using any SAML 2.0-compliant SSO IdP.

Information Technology Service Management (ITSM)  is a set of workflows and tools to develop, deliver, and manage IT services. ITSM is used to handle incidents, service requests, problems, and changes—all of which are typically linked through an ITSM platform, such as ServiceNow. (https://crossfuze.com/servicenow/what-is-servicenow/itsm/)

Turbonomic integrates with ServiceNow so actions it generates can be recorded, approved, and tracked in ServiceNow work flows. Further, Turbonomic users can create schedules for executing approved actions during user-defined maintenance windows.

See also ServiceNow and Orchestration.

Instana is an IBM platform that delivers AI-powered enterprise observability and application-performance monitoring. It automatically discovers, maps, and monitors all hosts and applications wherever they are running. 

Starting with version 8.2.2, Turbonomic supports the Instana platform as an application target. For information about adding Instana targets, see the Turbonomic Target Configuration Guide.

Cisco Intersight is a cloud operations platform that delivers intelligent visualization, optimization, and orchestration for applications and infrastructure across your hybrid environment. 

Intersight users can get a license to use IWO within Intersight. IWO is a version of the Turbonomic platform that is specially designed to integrate with Intersight.

Cisco Intersight Assist helps you add endpoint devices to Cisco Intersight.  A datacenter could have multiple devices that do not connect directly with Cisco Intersight. Any device that is supported by Cisco Intersight, but does not connect directly with it, will need a connection mechanism. Cisco Intersight Assist provides that connection mechanism, and helps you add devices into Cisco Intersight.